Identity

A definition is named by its content, so this address is what a ticket pins and what a consumer checks against:

sha256-79744dfcb0177c97ecb00d676f64a8e7cc9f8e630f9e76988e805a5258e4f533

Shape

● declared           ⊢ severity · impact
│
▼ mitigated          ⊢ ✎commander · mitigation.note
│
├─▶ postmortem-due   ⊢ ⏱P5D · ¬postmortem.summary
└─▶ analyzed         ⊢ root-cause · postmortem.summary
    │
    ▼ reviewed ★     ⊢ review.verdict = accepted · ✎commander · ⚖ postmortem.summary ≠ review.verdict

Roles to fill

Every role ships empty, so adopting a process never inherits somebody else’s org chart. Name yours with tik roles add <role> <actor>.

• commander — empty
• responder — empty

Facts it records

Stages

declared

Reached when:

• the fact severity stands
• the fact impact stands

Runbook: kb/runbooks/incident-declared.md

mitigated

Follows declared.

Reached when:

• severity was asserted by a member of the commander role
• the fact mitigation.note stands

Runbook: kb/runbooks/incident-mitigated.md

postmortem-due

Follows mitigated.

Reached when:

• P5D has passed since create
• it is NOT the case that the fact postmortem.summary stands

Runbook: kb/runbooks/incident-postmortem-due.md

analyzed

Follows mitigated.

Reached when:

• the fact root-cause stands
• the fact postmortem.summary stands

Runbook: kb/runbooks/incident-analyzed.md

reviewed · sticky

Follows analyzed.

Once reached it stays reached: the fold carries it forward, so later evidence cannot take it away.

Reached when:

• the fact review.verdict equals :accepted
• review.verdict was asserted by a member of the commander role
• the facts postmortem.summary and review.verdict came from different people

Runbook: kb/runbooks/incident-reviewed.md

Take it

tik adopt processes/incident-response.edn```

The definition and its runbooks are copied into your store, and the
publisher's signature travels with them when a key in your `actors`
verifies it.

Read the stages before you adopt: they say who has to sign what,
which is a decision about your organisation.